You can Return Product by clicking here, you would need to login into your account. Once you are on the returns desk, you can
- File new return, select the order you want to return and follow the instructions on this page.
If we are picking up the product, we will assign you a Pickup Date. Please keep the product(s) along with original packaging and all the tags ready for pickup.
If you are shipping the product to us, please pack the following in a sealed bag:
1. The product(s) along with original packaging and all the tags
2. A piece of paper with the Order ID and Return ID written on it.
Your refund will be credited into your Nyva Wallet the moment we receive the returned product at our Warehouse.
3. You can request for a bank transfer from your wallet. Once you request it, the same should get initiated within 7 Business Day